How To Respond When A Client Asks For Unedited Photo Files (free template download)

You’ve had a client ask you for the raw, unedited files. Here’s a free template you can use to respond in a professional, appropriate, and kind manner. Chances are, your client does not really know what they are asking and there is a different problem. Maybe there is a photo they want to see that wasn’t delivered. Maybe they want something in black & white. Use this email template as a way to open the conversation in a kind way. For more information on how to maintaining an excellent customer experience take a look at my Online Photography Workshop.